Data Services
Managed data services
We manage, monitor and improve your data environment, so your team can focus on the business.
What it involves
Managed data services
A data platform is never finished. We take over day-to-day operations: monitoring, incident handling, maintenance, cost control and continuous improvement, with clear agreements on availability and response times.
- Proactive monitoring and alerting
- Incident handling with agreed response times
- Maintenance, updates and release management
- Cost and performance optimisation
- Continuous improvement in short iterations
- A fixed point of contact and periodic reporting
Approach
How we approach this
01
Onboarding
Knowledge transfer, documentation and access.
02
Monitor
24/7 monitoring of pipelines and platform.
03
Resolve
Fast follow-up on incidents and requests.
04
Improve
Structural optimisation and new use cases.
Outcome
What it delivers
Continuity without worries
Fewer disruptions, faster resolution
Predictable cost and quality