Deloitte

Deloitte wanted better insight into the performance and activity of its top 50 strategic clients: a complete, current view per client of running projects, financial status and service utilisation, without manually collecting fragmented data from different source systems.

Data Analytics B.V. built the Client360 dashboard, an integrated solution providing a daily updated 360-degree view per client. All relevant information from source systems such as project administration, invoicing and resource planning is brought together in one clear interface.

• Real-time monitoring of performance per client.
• Full insight into running projects, utilisation and contractual agreements.
• Direct drill-through to underlying systems, for example to view outstanding invoices per client or project.
• Improved client service through proactive signalling of opportunities and bottlenecks.

Thanks to the Client360 dashboard, Deloitte has a powerful tool to manage strategic client relationships, improve internal collaboration and strengthen client focus.